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5

These folks do excellent work. The steering column on my Kia Soul was pretty much destroyed when someone stole my car. Southend Auto Care worked with my insurance company, and with Kia for the replacement parts, to make sure everything was taken care of, and my car was back to me as soon as humanly possible. I will be recommending Southend Auto Care to everyone I know that needs quality repair work done on their vehicles.

5

5

Very fair, reasonably priced, extremely friendly, helpful, and knowledgeable staff!

5

5

Great service, I went here to fix my car problem and they fixed it very quickly. I love the way they update me from time to time to know what's going on with my car. It was a good experience. They also assure me if ever the problem comes back just bring it to them and they will fix it with a 20k mile warranty. BTW the owner is awesome, a few days later after the repair was done, he checked on me to see hows the car doing. Wow, this owner loves his business and he wants to make sure that his customers are satisfied with their service. I will recommend this to everyone…

Great to hear your auto repair visit was a good experience. Thank you for letting us know. Your Ford Fiesta should work well with the cooling system repairs we performed on it. Thanks again for coming in! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I dont like finding a mechanic but these guys have been so good to me and my car. Sam and his team has always been honest and up front with trying to get me the help I needed to fix the repairs on my car, and if my car warranty was able to cover what was needed, they never withheld that type of info back. I paid out of pocket for my catalytic converter to be replaced because it wasnt covered but when I took it back in for axle, and the vibration of the steering wheel, I was able to get that covered and saved $3K in repairs and labor. I Cant recommend them enough especially living near Graham, I go to these guys because I only trust them.

We really appreciate you letting us know how we did. Communication is important, and we try hard to make sure we do that well. Thank you for making the trip to allow us to service your vehicle, as that is quite a drive! It was good to meet you. Sincerely, Mark Hanson,owner Southend Auto Care

- Southend Auto Care
5

I dont like finding a mechanic but these guys have been so good to me and my car. Sam and his team has always been honest and up front with trying to get me the help I needed to fix the repairs on my car, and if my car warranty was able to cover what was needed, they never withheld that type of info back. I paid out of pocket for my catalytic converter to be replaced because it wasnt covered but when I took it back in for axle, and the vibration of the steering wheel, I was able to get that covered and saved $3K in repairs and labor. I Cant recommend them enough especially living near Graham, I go to these guys because I only trust them.

We really appreciate you letting us know how we did. Communication is important, and we try hard to make sure we do that well. Thank you for making the trip to allow us to service your vehicle, as that is quite a drive! It was good to meet you. Sincerely, Mark Hanson,owner Southend Auto Care

- Southend Auto Care
5

When my car started overheating I was nervous to take it to a new shop in a completely different state. South end auto care helped ease my worries. I ended up having to get my cooling system replaced which is a difficult task in a bmw. When I picked up my car they even showed me the piece that broke and we’re super transparent about the Whole process. I had amazing service and the got my car back to me super quickly, and have now found my mechanic of choice! I’ll be coming back for all my car needs. I can’t thank the guys enough.

5

WOW! Honest, does not take advantage of their customers and beyond knowledgeable. BMW dealership told me I had a $2,000 leak, Southend's cost was $700 to fix the exact same leak. Turns out after they inspected my car there wasn't a leak and charged me $0. Highly recommend!

Good to be able to help you with your BMW M4. I'm glad we were able to help you save money and make a different plan for your car. Nice to meet you! Thank you for sharing. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Southend did a great job of diagnosing and fixing a power steering fluid leak in my Honda. Good communication and a fair price too. I highly recommend Southend Auto Care. Tom P., Auburn

Good to be able to help you getting the suspension and steering in your Honda Element restored to help it drive better and quieter. Thanks much for coming in. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care

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