I’ve been bringing my Honda Civic(s) to Southend for the last 7+ years and wouldn’t go anywhere else. Mark and Sam are always professional, knowledgeable, honest, and upfront about the repairs/maintenance my car needs. They have also been very accurate about estimating costs and the amount of time the work will take; and I’ve always been notified of any unforeseen costs prior to being charged. Also, they are always willing to take the extra time to explain how and why particular work needs to be done, and do so in a way that is understandable and aboveboard. I always leave feeling like all my questions have been answered. Their pricing is reasonable, especially considering the high quality work. All of the repairs/maintenance work is done right the first time, and I’ve never been left with any unresolved issues- they get it done right the first time, in a timely fashion. Overall, I would highly recommend Southend for any type of work that they offer. The people that work there are genuine, kind, and definitely know their stuff!