If you believe our service deserves a 5 star review,
we would very much appreciate you taking a few minutes to review us on Google.

5

Friendly, knowledgeable, reasonable, did a great job diagnosing and repairing my Honda Pilot. What else could I ask for?

Luke, Thank you for trusting us with your Honda for the steering repairs. We appreciate it, and your compliments. Take care. Mark Hanson, owner, Southend Auto Care

- Southend Auto Care
5

I always have a good experience when I visit this business. High quality service from trustworthy people.

Jonathan, It was great to see you and talk to you a bit, even aside from your vehicle service. Thank you for your trust in us. Sincerely, Mark Hanson, owner

- Southend Auto Care
5

Personal muy amable buen trabajo

Ricardo, thank you very much. We appreciate you! Sincerely, Mark Hanson, owner

- Southend Auto Care
5

John took the time to explain items that mechanics found during a free but thorough diagnostic evaluation and stated possible outcomes if not repaired. He also ranked them in terms of priority and urgency. Phone calls were made to keep me apprised of the findings and status of repair. Presented with the options, I was able to make an informed decision on what repairs to make. Mike was also very helpful in shuttling me to work while car was in the shop. You can expect great service, timely communication and fair pricing when your car is serviced at this shop.

Dan, good to see you again. Thanks so much for your appreciation. I'm glad we were able to give you options. Sincerely, Mark Hanson, owner

- Southend Auto Care
5

Absolutely recommend Southend Auto Care! Friendly, knowledgeable and timely with their service. Everything I needed for my auto fix was explained thoroughly and backed up with an online report detailing what was repaired, what needed more service and future car care recommendations. Will use them again!

Dana, thank you! It was great to meet you & help you get your windows working again. Sincerely, Mark Hanson, owner

- Southend Auto Care
5

My experience at southsound auto care was pleasant and professional. John kept me informed on what repairs needed to be done and the cost. I was out of town during my repairs but John called me and kept me informed on the progress which I appreciated very much.

Louie, thanks so much for the kind words. It was great talking with you & seeing you again. We appreciate you! Sincerely, Mark Hanson, owner

- Southend Auto Care
5

Very friendly, super helpful, and honest. We are never prepared for our cars to break down. Mine broke down on one of my busiest days of course, I was able to use a loaner car from Southend Auto and he even helped me unpack my car and load into the loaner car. I was able to get all my stuff done for work AND they had my car done the same day!

Lisa, I'm glad we were able to help in your emergency. It was a pleasure to meet you, too! Sincerely, Mark Hanson, owner

- Southend Auto Care
5

Quality service, quick turn around, good value.

Jesse, great to see you again & keep your Acura in healthy condition. Thank you. Sincerely, Mark Hanson, owner

- Southend Auto Care
5

Top notch pros. Great communication. These are the guys you want caring for your cars.

Ulrich, thanks for letting us know how we're doing. We really appreciate you. Mark Hanson, owner

- Southend Auto Care
5

My car broke down on I-5 not far from the Southend Auto Care shop so I had it towed there out of convenience, though I live in Seattle. They were incredibly friendly, helpful and understanding. They offered me a loaner car for a very minimal fee. They came to the conclusion that my engine was most likely dead. They said that they could run some diagnostics on it to find out for sure but, unlike my experience with other shops, they advised against it. They said that it would just be a waste of money. I managed to sell the car to someone who was going to replace the engine (who said that they were right about it being beyond help once he took it apart) and they helped us get it onto the trailer when he came to pick it up. Overall they were just really pleasant to deal with and very accomodating. Though I can't speak to their repair work because I didn't end up needing it, if they are half as good with repairs as they are with customer care and service I would be happy to trust them with my future vehicles.

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