Southend Auto Care's 24 months or 24,000 miles warranty on repairs is for real -- and I'm really impressed. I brought my VUE in to Southend Auto Care to have the timing belt replaced last year (2017) and noticed an oil leak this summer (2018). The gasket had failed which caused the oil leak. I never thought about the warranty on a repair before, and I assumed every shop was at most 90 days. Wrong! Southend's warranty is 24 months or 24,000 miles and they mean it! They replaced the gasket at no charge -- a year later and without question. Parts can fail and to know a business will stand behind their repair -- parts and labor for 24 months/24,000 miles is an incredible value, especially for expensive repairs. They've earned my trust and my business -- and it doesn't hurt that they're nice guys too.
Jacki, We're glad to help. I'm glad you don't have to worry about whether a warranty should take care of a defective part (which it should) here. Thank you for your many kind words. Have a great weekend! Sincerely, Mark Hanson, owner Southend Auto Care
- Southend Auto Care