Federal Way Auto Repair

Southend Auto has been taking care of my 04 Prius, and they do an excellent job! Mark and his team truly go the extra mile for their customers even replacing the battery in the key fob. They are professional, thorough, and really take the time to make sure everything is in top shape. They have excellent communication regarding the work on my car. I highly recommend them.

Mark and his team do a fantastic job and I will continue to take my car there to be serviced. I highly recommend Southend Auto!

I definitely would give this business 10 stars if I could, we have not had air conditioning since last year and had recently had started a few bids and then I called SOUTHEND AUTO CARE in Federal Way and not only was their bid less than any other, he said I can have it fixed by tomorrow parts and everything, wow was I impressed, we had gone in an Uber, but a real nice gentleman gave my daughter and I a ride home, they were so friendly and efficient, I couldn't believe that we did not know of them sooner, but we certainly be returning with any of our future auto needs. Now they are having a referral program that every time we send them a new customer they will us both a credit of $20, but please let them know that we referred you, you will not be sorry, they were all top notch and you don't find that very often,

Del Toro Auto Sales is a small family owned dealership located in Auburn Washington. We delivered a 20 year old car for presale inspection. It was in really good shape and just had a few minor issues that were needing to be done. The customer Clayton had used your shop in the past and was very happy with the results. We discounted the car a little bit and delivered it to his house which was only 2 miles from your shop. Thank you for everything. We would recommend your shop to folks in your area in the future.

I have been going to South End for 15+ years and have had phenomenal service each and every visit. Mark and his team truly go the extra mile for their customers and do little things that the average customer wouldn’t see. South End has always stood by their work and I trust them wholeheartedly with any vehicle I bring to them. Cannot recommend this company and team enough.

Very convenient. Went in for electrical work last week got my inspection & work done same day on my 2016 dodge & it was in & out at a very reasonable time & work was performed as should. Staff was nice & process was quick & easy. Thank you 🙏🏽

South End Auto Care and the gentleman there, have been taking care of my ‘87 760T Volvo with patience and grace. 🥲 When I say they’ve been able to bring my Frankenstein of a car BACK TO LIFE — I mean it.. they’ve done it when I thought nobody in Tacoma, or our surrounding areas for that matter, COULD! 😭 AND they did it without robbing me — all the work I needed to have done on my car to get it running, was affordable. They also offer financing options which is super helpful for bigger projects! They have made sure to inform me of any other problems they found while doing maintenance to my vehicle. I only recommend South End, to anyone with car problems, my friends, family, clients! Grateful for a group of individuals who enjoy what they do and take care of their people! Thank You, Mark, Sam and the boys! 🔧🚗

I had an amazing experience with Southend Auto Care. From start to finish, they were professional, thorough, and really took the time to make sure everything was in top shape. They kept me updated throughout the process, so I always knew what was going on with my car. Not only did they handle the original issue, but they also took care of some other problems they spotted along the way, going above and beyond to ensure everything was working properly. I truly appreciate the attention to detail and the excellent service. Highly recommend!"

Did a diagnostic for my AC. Quick and helpful, explained everything clearly and were upfront about all costs. Thank you

They are the BEST!!!!!