Federal Way Auto Repair

This is a quality and trustworthy repair shop that can fix most issues in 1 to 2 days. Good communication if other work is needed and no high pressure sales tactics just straight forward facts. They offer free shuttle service and loaner cars when available. Ive been coming here for years and will continue to do so. Highly Recommend this repair facility.

Southend was great to work with! These guys don't miss a thing and they're upfront about what can ignored, what can be delayed, and what should be taken care of immediately. I took my old car in to take a look at a couple things and they ended up doing a full review of everything for peace of mind. The results weren't great (I expected that, I knew some issues already and they were 100% accurate) but they didn't try any fear tactics or anything, just stated the facts and let me make the decision on what to do next. No nonsense, a legit review of the vehicle, and good prices. I decided the old car wasnt worth the effort (again, no pushback or "hard sales" from them, they totally understood)...but if my main car ever has problems I'm definitely coming back to these guys.

Not only excellent work but professional and friendly employees, especially Sam & Blaine.

These guys are fantastic. My car needed an urgent repair (was not drivable and needed a tow) and they were able to service my car immediately. They gave me a car to use for free while mine was in the shop and had the major repair done within a day. It can feel pretty vulnerable going into a mechanic shop as a woman but I felt they were honest, kind, and explained things very thoroughly. Fair pricing as well. I would recommend them to anybody. Thank you for the great service! :)

This place has the best customer service, they are extremely thorough and reasonable.. I had a lot of work done on my Honda Accord and they took great care of me. Huge shout out to Sam and Blaine, you guys made my first experience with your company the best. I will be returning in the future for any and all maintenance on my vehicle. Thank you!

Had a knock sensor go bad. The fixed it quick. Also transmission service and oil change. Very professional and very knowledgeable

I keep coming back because they do good work. Highly recommend to friends.

Good service, had diagnostic completed and oil change done. Might be a few dollars more than chain locations but they didn't shut around from giving me all the details of services and made sure I felt I was happy with the services provided when complete with a follow up call. Well worth it

Excellent customer service. Knowledgeable and professional mechanics. Overall great experience. AAA certified, veteran friendly. Got me back on the road within a few hours.