Federal Way Auto Repair

My father has done work with these guys over the years. Now that he has passed and my mom is on a fixed income, they have been nothing but understanding and polite when she has had car troubles. I have worked with them on my company vehicle, and regardless of the issue, they diagnose and complete every job in a very timely manner. In a world where you cant trust anyone.. South End Auto has proven time and time again, that they have the utmost integrity when is comes to their business practices. Cant say enough about how honest and respectable they are.

Best customer service and very competitive pricing.

My 2015 Jetta had a electrical problem. Southend mechanics were able to find the problem and fix it in a day. Car is running good no complaints. This is my second time using Southend. My experience with them has been good. Good customer service, reliable work, informative, no pressure and reasonable pricing. I will use your shop again.

Great shop! I finally found a shop that knows my ancient Lexus convertible! Loaner cars available without charge. Great staff, personal approach. Very competitively priced. Other shops didn't know how to put my car back together after repairs. Southend Auto techs have great Lexus knowledge.

Having moved here about 2 years ago from an area with a mechanic and I knew and trusted, I was uneasy knowing I would have to go through process again of finding a mechanic. That being said - I've been bringing my Honda to Southend Auto Care since then and I have only had excellent experiences each time with Mark and his team. They are communicative, are able to answer any questions on car maintenance and billing, and are transparent in the various options and prices they provide. All of the staff I have worked with have been personable and enjoyable to speak with. Thank you all for your great service and I look forward to continuing to bring my car to you all.

I had what I thought was an oil leak for my old 2001 Camry. Turns out it was transmission and power steering leaks. SEAC took care of the leaks and even got rid of the humming sound of the engine. Services were done in a few days(turned it in on a Friday). Engine runs great and leaks are gone! Owner Mark and staff are very friendly and know their stuff especially with older cars that last forever. Thank you SEAC!!

TRUST! - often not easy to find in the auto repair process; I am older & now have to rely of others to do what I was once able to do mySelf. From the moment I spoke on the phone - till the moment I drove off the lot - I knew what they found & thier recommendations were clear. Thier prices are very fair (it just costs more now that I can't do it myself & import costs on parts are passed on to shops) - they didn't even charge for the extra questions (grin). I'm going to trust them w/ all my vehicles from now on - I think u can too.

I had an excellent experience at Southend Auto Care! From start to finish, the service was professional, thorough, and genuinely caring. I had some concerns about my battery—AutoZone had checked it and said it was fine, but the team at Southend explained in detail why the battery didn’t check properly: the car was cold when it was tested. Their expertise and clear explanation put me at ease. I also greatly appreciated their shuttle service, which made the whole process so convenient. To top it off, the owner personally texted me three days after my visit to make sure everything was running smoothly. That level of care and follow-up is rare and really sets them apart. I highly recommend Southend Auto Care for anyone looking for honest, knowledgeable, and attentive auto service.

We are behind happy with the quality and price of this place! Friendly staff with a loaner car available. The quote was less than half of the local competition and the price that we were quoted is the price we paid! We had some major maintenance including timing belt, water pump, transmission service. Now the car is running like new!!! Would continue to take our vehicles to this place for all out mechanical need! They are outstanding!!!