Federal Way Auto Repair

These guys are great! They let me know ASAP what was wrong with the car and the cost. The car was ready ON TIME… problem solved. They even followed up a couple of days later asking if there was any problems, if I was satisfied with their work! I WAS! Professional, efficient - I would recommend them EVERYTIME! Thanks Mark and Sam!

I was looking for a place to do a pre inspection on a car we were looking to buy. They got me in and did the diagnostic while we waited. My little one got sick and threw up in her clothes and they gave us something for her to wear which as a mother was just amazing customer service. They gave us a run down of things that needed to be repaired and the cost and I was able to use that quote to negotiate the price of the car down a bit due to the things that needed fixing. We have scheduled a follow up to get these things repaired and I couldn’t be happier with their customer service and knowledge and helpfulness. If you need a new shop this is the one!!

Wow! Talk about going above and beyond! Such great customer service and care. Super thorough inspection, quick to fix, and very professional. My new go to car repair spot!

I recently took my Subaru Outback in to assess a concerning sound. The entire team was very friendly and Trevor took great care of my car. I received an honest assessment and didn't feel pushed into anything my car didn't need. They also addressed the issue and left my car interior nice and clean as well. I'm so glad to have found this shop and will definitely be returning.

My experience has been wonderful. Even with only getting a diagnostic, employees reached out to make sure I understood the problem and how to move forward. Thank you!!

I am very happy with the service my car received at Southend Auto Care. I truly appreciated the honest communication and service, that it didn't feel like I was dealing with salespersons rather than technicians/mechanics. 🫶✌️ I had great customer service by the technician who received my initial call as well as the one who assisted me when I picked it up. Both answered the questions I had as well as gave advice that would help me with decisions I might need to make in the near future regarding my car. Additionally the follow up call from the owner, Mark, to check on how things are doing with my car since it was serviced was a wonderful surprise and reinforces the quality in which he runs his company and the care he has for his customers! I am so very grateful to my good friend who referred me to Southend Auto Care. I, in turn, will be referring to my people (family, friends), anyone who needs a great auto shop, to Southend Auto Care. I look forward to my continued business with Southend Auto Care!

I have taken three of my vehicles to Southend Auto Care for various fixes and regular maintenance. I have not been disappointed. I trust them.

My experience is always great with these group of guys . If you want great work, and honest feedback. This is the place you need to go !

These guys are awesome! My family was driving cross country and experienced a failed injector just 45 minutes into our trip. I had my truck towed into their shop and it was quickly repaired getting us back on the road making it down to Florida! Thank you Sam, Trevor, and Southend Auto Care!