Federal Way Auto Repair

I am grateful to the repair team at Southend Auto Care… I love these guys because they are always ultra professional. They have inspected and repaired vehicles before my family & I have traveled by road to the east coast. I have had some big repair challenges in the past where costs could soar if mistakes are made and these guys have always got it perfect. Last week they performed a vehicle inspection for a used car I was buying from a nearby dealership and they found some critical issues, presented to me in a very organized inspection report. Some of the issues, like 100% failed motor mounts, could possibly have been life saving discoveries. I ended up buying the vehicle at a new negotiated price and Southend Auto Care performed the repairs, tuned it up (sounds, feels & drives like a new car) for less than the formal report quote. I am 61 years old and I can confidently say these guys, Mark the owner, Sam the manager and entire repair team are the best auto mechanic repair shop I have ever met and best in every way that matters.

I've always hoped to find an honest and reliable auto shop, and I finally have. You can really trust them! They do an amazing job! I've been coming here for the last 5 years. When I needed, they provided a free loaner car. Best of all, when another place tried to price gouge my son. I called these guys. They were able to tell me over the phone what was wrong and fixed it for an incredibly fair price. I don't write reviews unless they're truly deserved, and this one absolutely is. Highly recommend this place.

Done with timing chain, waterpump and much more well ahead of time, vehicle runs like new. Staff was knowledgeable and extremely friendly.

Very good experience. Front reception was welcoming and efficient. The work done was completed when they said and at a competitive price. Highly recommend!

Southend Auto Care saved the day for me. I'm from out of town and found myself stranded on I5. Southend stepped in and got me back on the road in a swift time. I'm sure they had to juggle a few things to make that happen. Not only was their timing ideal but they had expert knowledge about my vehicle make and ensured my vehicle was ready to be picked up with great care. Thank you Southend!

Very pleased with the results of the service from South end auto. They did excellent job and provided me with much relief after my car brakes were fixed and the heater blower motor was replaced. Also very happy to get my car back the same day. Overall amazing service, customer service and staff there.

Great service, affordable and quick. Highly recommend!

A place one can go with confidence that you will be taken care of. Blessed and Friendly environment. I would go to this place time and again for my car needs.

I've had a coolant leak in my 2003 Ford focus for quite a while as well as a problem that I thought might be transmission. They got me in real quick and diagnosed my problems. Tightened a clamp for the coolant leak and found a different reason for the other problem, not my transmission. They fixed that and did an oil change and repaired the wiring to my license plate lamp. I'm very happy with what they did and with each of the workers that I spoke with. Very responsive and customer-oriented. I am definitely using them again for all my car repairs.