Federal Way Auto Repair

Mark and his crew always make sure we are happy with service. The most honest place Ive ever taken my vehicles. My dad has used them for at least 20 years and my family about 10. It's important to keep these small companies running.

Perfect experience!! Saved a LOT of money and they were so helpful. Definitely keeping them as my go-to shop.

I am grateful to the repair team at Southend Auto Care… I love these guys because they are always ultra professional. They have inspected and repaired vehicles before my family & I have traveled by road to the east coast. I have had some big repair challenges in the past where costs could soar if mistakes are made and these guys have always got it perfect. Last week they performed a vehicle inspection for a used car I was buying from a nearby dealership and they found some critical issues, presented to me in a very organized inspection report. Some of the issues, like 100% failed motor mounts, could possibly have been life saving discoveries. I ended up buying the vehicle at a new negotiated price and Southend Auto Care performed the repairs, tuned it up (sounds, feels & drives like a new car) for less than the formal report quote. I am 61 years old and I can confidently say these guys, Mark the owner, Sam the manager and entire repair team are the best auto mechanic repair shop I have ever met and best in every way that matters.

I've always hoped to find an honest and reliable auto shop, and I finally have. You can really trust them! They do an amazing job! I've been coming here for the last 5 years. When I needed, they provided a free loaner car. Best of all, when another place tried to price gouge my son. I called these guys. They were able to tell me over the phone what was wrong and fixed it for an incredibly fair price. I don't write reviews unless they're truly deserved, and this one absolutely is. Highly recommend this place.

Done with timing chain, waterpump and much more well ahead of time, vehicle runs like new. Staff was knowledgeable and extremely friendly.

Very good experience. Front reception was welcoming and efficient. The work done was completed when they said and at a competitive price. Highly recommend!

Southend Auto Care saved the day for me. I'm from out of town and found myself stranded on I5. Southend stepped in and got me back on the road in a swift time. I'm sure they had to juggle a few things to make that happen. Not only was their timing ideal but they had expert knowledge about my vehicle make and ensured my vehicle was ready to be picked up with great care. Thank you Southend!

Very pleased with the results of the service from South end auto. They did excellent job and provided me with much relief after my car brakes were fixed and the heater blower motor was replaced. Also very happy to get my car back the same day. Overall amazing service, customer service and staff there.

Great service, affordable and quick. Highly recommend!