This place rocks. I’ve been taking my 2011 Toyota Sienna here for a couple of years, but have also brought my car to the local chain mechanic business for cheap basic oil changes. The difference in service is mind blowing. The big national chain spends the day taking pictures of your aging cars’ undercarriage, mapping out any residual fluid as a badly needed repair spots. During my last oil change I was quoted considerably more than my little Toyota is worth to fix ten different “issues.” One was brake wear, and needing new front brakes, which was valid. Many of which were associated with leaking oil, which I had seen no evidence of in my driveway and a myriad of other cv joint, differential, suspension related normal wear and tear. For peace of mind I brought it to Southend Auto just for an inspection and to properly address the oil issue. They were able to identify that it was a faulty tapered drain plug that was no longer keeping the oil properly in the pan, they re-threaded the drain mast, and put a factory plug in to solve the problem. They also agreed that the brakes were in need of changing. Everything else was great according to them. No other issues. To have mechanics that you can trust to properly diagnose issues that NEED to be fixed instead of finding issues that they COULD fix is not something to take for granted. Mark, Sam, Rich and whoever else is on the Southend Auto team, thank you very much for your outstanding service!
So glad to help you make a good plan for future service and repairs on your Toyota Matrix. They are great cars! Thank you for sharing your experience with us on your visit here. Sincerely, Mark Hanson, owner Southend Auto Care
- Southend Auto Care