Federal Way Auto Repair

Amazing service! Trust these guys with all my car necessities!

Professional, helpful, and patient. I felt valued as a customer. I respect that they kept both my husband and me in the loop as they diagnosed my vehicle’s issues and throughout the process. Their customer service and their work is way above reproach. I wouldn’t hesitate to recommend them to family and friends.

Great experience from the moment I walked in the door. Had a diagnostic done told me what the problem was did the work and got my car back to me in a day and a half. Even called to check on how things were going a few days after. Would highly recommend them if you are looking to get your car fixed.

Very good service 2 thumbs up

Work to be done tomorrow, but I cannot thank Sam and his team enough for spending hours on the phone dealing with a very stubborn warranty company, getting them to approve a very much covered service . They really want to put the shop and the customer through so much ridiculous red tape, I'm so happy Sam is knowledgeable about warranties and how to use correct verbage to get the right results. thank you so much !

This place is Amazing! Worked with Sam who was friendly and helpful throughout the entire process. Most importantly I trust this place! They have rental cars if you need one! Mark checked back with me after the job via text and phone. They came as a referral to me and I will be doing the same!!! Trustworthy auto care is hard to find been taken a few times. Won’t go anywhere else. Thanks Sam, Mark and Southend Auto!

Great experience, Mark was super friendly and they serviced my Highlander quickly and at a good price. Highly recommend!

Our family has been with Southend for a few years now and we have always been treated professionally and honestly by this shop. Kudos to Mark, Sam and the fella’s for their friendly, personable customer service. And just as importantly, their concise, efficient maintenance of their customers vehicle's. Thank you. Jason R Mihaere

Great first-time experience! Blaine, Sam and the team took excellent care of our car, beating out the dealer price for service and letting us know that the some of the dealer-suggested service items didn’t need to be addressed immediately. The team at Southend has made a customer for life with their honest dealing, quality service and great communication throughout.

This is by far the best service I have ever had with a shop! Very professional and honest. Goes a long way. I'll definitely be getting my work done here from now on and spreading the word! Thanks guys😊