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5

We had just move to WA and needed some repair work done on one of our cars and after calling around and getting answering machines or a busy signal, this was the only company that called us back and asked us about our concern. They really do care about you the customer. This place is AMAZING!!! The staff is friendly and listen to what you have to say. They are professional and do the job "RIGHT" and if you are not sure of something, they take the time to explain in full what was done to your vehicle. In one case they changed a filter that I did not authorize and they graciously accepted the error and did not charge me. A true A+ experience. Would recommend to anyone!!! You guys are the best and have a customer for life!!!

5

I was SO impressed by the service at Southend Auto Care. Sam went to battle with the warranty company that covers my vehicle, as they were (unsurprisingly) trying to nickel and dime over the cost of parts and whether or not sales tax was covered by the contract. Sam took care of everything, finished the repair in timely manner, and could not have been more friendly and professional throughout the whole process. Will definitely be back!

5

I can’t express how amazing Sam and Southend auto made my experience stress free and easy!!! I have a 2016 Hyundai Tucson that needed a new engine, Sam had talked me through the process every step of the way with clear and easy communication. They were extremely helpful, respectful, understanding and flexible! I’ve had several cars in my life and many different experiences with auto shops but Southend Auto honestly was the absolute best!! 10 / 10 I highly recommend!! Ask for Sam!! He’ll take care of you!!

5

5

I finally feel like I have found my forever mechanics! They never make me feel like I'm being taking advantage of (as a petite younger looking women, it is a common occurrence). They give honest incite, explain everything, work with my budget, and even give me advice and referrals to places they trust when I need other things taken care of for my car. They've even been known to throw in things, like steam cleaning my oily engine, for free during my service. So happy to have stumbled upon them and as long as I'm anywhere near this part of Washington, they will be my go to. I also refer anyone looking to them!

5

They have always been very professional and friendly every time I get some work done on my car.

5

Thanks so much! Take care. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

SOUTHEND AUTO WAS RECOMMENDED BY A CLOSE FRIEND. I HAVE BEEN COMING TO THEM FOR A FEW YEARS. MY SON COMES TO THEM. EVERYONE I KNOW HAS BEEN VERY HAPPY WITH THE SERVICE AND HONESTY. THANK YOU FOR BEING YOU.

It's been a mutual relationship for us! Thank you, and have a blessed weekend. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

When my 1998 Ford F-150 (mileage - 413,000 miles) finally reach its time to replace the engine, I did not hesitate to contact Southend Auto Care. I initially made contact with Caleb who guided me through the process, acquisition and engine replacement for my aging truck. Throughout the weeks ahead, my contact was switched to Sam who was as equally competent and professional as Caleb. Fast forward to present, my green machine has been given a new life and power! The works were excellent and beyond reproach. I was never left out of steps on repairs and final costs. Huge KUDOS to Trevor, the GOAT techinician who's magic touch made my green baby up and running very smoothly once more! I highly recommend this shop to anyone who wishes to get a second to none auto care in the area. Thank you again. ~ Proud owner of a 1998 Ford F-150 Truck

Wow and more! Thanks so much for spending the time to review your experience. I'm glad we could help you keep your Ford F150 running well with the engine replacement. It was great to meet you, too. Thanks much again. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I rarely gave a review but this shop deserve a 5 star review. Not only Southend Auto care gave me a peace of mind finding where the noise is actually coming from which I had thought is from the blower motor but turns out a clogged cabin air filter. Also replaced old Transmission fluid, and replaced the old spark plugs, and did a full inspection of the vehicle and diagnostic. Last oil change and filter. now The ND1 Miata runs smoothly and sharp. Thank you so much G’s for servicing My ND1 Miata and I will be back for more future service.

Thank you for spending the time writing this. We are honored! Helping you keep your Mazda Miata working well with the maintenance and repair work should keep it working well for quite a while. It was nice to meet you. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care

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