Federal Way Auto Repair

Having moved here about 2 years ago from an area with a mechanic and I knew and trusted, I was uneasy knowing I would have to go through process again of finding a mechanic. That being said - I've been bringing my Honda to Southend Auto Care since then and I have only had excellent experiences each time with Mark and his team. They are communicative, are able to answer any questions on car maintenance and billing, and are transparent in the various options and prices they provide. All of the staff I have worked with have been personable and enjoyable to speak with. Thank you all for your great service and I look forward to continuing to bring my car to you all.

I had what I thought was an oil leak for my old 2001 Camry. Turns out it was transmission and power steering leaks. SEAC took care of the leaks and even got rid of the humming sound of the engine. Services were done in a few days(turned it in on a Friday). Engine runs great and leaks are gone! Owner Mark and staff are very friendly and know their stuff especially with older cars that last forever. Thank you SEAC!!

TRUST! - often not easy to find in the auto repair process; I am older & now have to rely of others to do what I was once able to do mySelf. From the moment I spoke on the phone - till the moment I drove off the lot - I knew what they found & thier recommendations were clear. Thier prices are very fair (it just costs more now that I can't do it myself & import costs on parts are passed on to shops) - they didn't even charge for the extra questions (grin). I'm going to trust them w/ all my vehicles from now on - I think u can too.

I had an excellent experience at Southend Auto Care! From start to finish, the service was professional, thorough, and genuinely caring. I had some concerns about my battery—AutoZone had checked it and said it was fine, but the team at Southend explained in detail why the battery didn’t check properly: the car was cold when it was tested. Their expertise and clear explanation put me at ease. I also greatly appreciated their shuttle service, which made the whole process so convenient. To top it off, the owner personally texted me three days after my visit to make sure everything was running smoothly. That level of care and follow-up is rare and really sets them apart. I highly recommend Southend Auto Care for anyone looking for honest, knowledgeable, and attentive auto service.

We are behind happy with the quality and price of this place! Friendly staff with a loaner car available. The quote was less than half of the local competition and the price that we were quoted is the price we paid! We had some major maintenance including timing belt, water pump, transmission service. Now the car is running like new!!! Would continue to take our vehicles to this place for all out mechanical need! They are outstanding!!!

Brought my car in for a diagnostic service. Was treating kindly and professionally from start to finish. They told me exactly what I needed to fix and did not try to upsell me on anything I didn't need or want. Excellent team of professionals that I would highly recommend. Will definitely be bringing all of my cars here in the future.

Sam and the team took care of my air conditioner repair quickly and made the warranty process easy. Thank you so much.

It's wonderful to have an auto shop you can trust! I HIGHLY RECOMMEND Southend Auto Care...they really do care! I've been going to them for several years. I've referred friends who also love them!