I've taken several of our cars to Southend Auto and am always really pleased with the service. The staff is friendly, respectful and very knowledgeable. The work they do is professional and I know I can trust whatever they do for us. They give an honest assessment and don't try to come up with repairs that aren't necessary. They will go the extra mile to make sure we are satisfied. I've lived in Federal Way for over 20 years and have tried several different shops around town. I was never happy with the work done or how I was treated as a customer. Trust is the most important thing when we've needed work done and the only shop I trust is Southend Auto.
Thank you very much. You made our Friday! I'm glad we could help you keep your Lexus in good working order as well as your other cars over the years. Sincerely, Mark Hanson, owner Southend Auto Care
- Southend Auto Care