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Federal Way Auto Repair

575 reviews
(253) 922-9922
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5

Great job and great rates. Keep up the good work guys!

5

Bought a new truck and had a charging system alarm come on. They were an approved shop from the dealership and ended up being a great shop. I normally do my own vehicle maintenance and was apprehensive about taking my truck to a shop. But I bought the warranty so might as well use it. I’d definitely refer this shop and it the first place I’ll call if I end up with a problem I can’t handle.

5

I have to say, SOUTHEND Auto Care Wowed me. After two trips to the dealership my truck was still running rough and I was worried. I called SOUTHEND Auto Care, explained my concerns and was given a choice to come in to the shop the next day or the day after. I dropped off my truck, I received a call a few hours later with an update. Shortly after that I picked up my truck and the difference was obvious. Note: Great customer service, awesome availability, hands on knowledge of vehicles and also great service prices. For all of my repair and services needs I will return to SOUTHEND Auto Care.

5

Thanks much! Your Dodge Dakota was a tough one! Someone in past had wrong type sensors installed in engine, making it an extra challenge. I'm glad we got it figured out and it runs well now. It was good to meet you. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Great professional service! Everyone is so friendly! Got my car fixed quickly and reached out after a few weeks to ensure they fixed the issue! Will definitely use them again!

We sure appreciate your report of a good experience. Getting the Jeep Cherokee cooling system repairs and maintenance done should last you awhile! Good meeting you. Thanks again. Sincerely, Mark Hanson owner, Southend Auto Care

- Southend Auto Care
5

Wow! Even the tow company is happy. Thanks much! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I purchased a used Jeep and needed to be sure there weren't any hidden issues. I got in touch with Southend because of the 5 star ratings. I was not disappointed! They were able to get me in on the day I called and provided me with a service loaner so I didn't have to miss work. They went above and beyond checking every last thing and didn't try to sell me parts I didn't need. What a refreshing change from previous shops. Such a great place to do business. I highly recommend them.

Good to hear back from you. Thank you for your kind thoughts and words. Your Jeep Wrangler was a great find! I'm glad we were able to meet your expectations & hopes. Good to meet you. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Thank you very much. Your Volkswagen Tiguan is running much better now, I'm glad to hear. Thanks again for coming in and also letting us know how we did. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Perfect !!!

Thanks so much! Sincerely, Mark Hanson owner Southend Auto Care

- Southend Auto Care
5

These guys are the finest auto repair shop that I have ever dealt with. Extremely competent, courteous and very competitive on pricing. They worked with me on budget, kept me appraised of anything that came up as far as additional costs or repairs. SOUTHEND AUTO CARE will be my "goto" shop moving forward. Class Act outfit, thank you wholeheartedly Doug Iverson

Thank you for getting back with us and your kind words. We really try to do all those things every time, and it's good to know how much it's appreciated. I'm glad we could get the mechanical repairs on your BMW done for you. Sincerely, Mark Hanson owner Southend Auto Care

- Southend Auto Care
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Our address is:8318 Pacific Hwy E , Tacoma, WA 98422
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