Federal Way Auto Repair

These guys are Great, still treat you like a person. Great job.

I am beyond pleased with the service I recently had. These guys are informative, knowledgeable, friendly, detailed ,customer friendly, and don't rush you out the door!!! Thank you guys!!

The plastic that was covering the underside of my car had come apart while I was on the freeway and it freaked me out, luckily I found South End near by and they fixed it for me quickly til I could get the replacement part and had no issues. By the time I had my appointment they had to reschedule because they were short staffed, which I totally understood and didn't think it was a big deal coz they did a quick fix on it before. I had to come in the next week for a different problem on my car and were able to fix it for me. When I got it back I noticed it was a bit wobbly when I would drive it on the freeway and the owner texted me a few days later and said they can take a look at it. Besides it being a little pricey, I had no issues with SouthEnd. The guy Sam who helped me was super nice and I appreciated him helping me when I was in a bind.Their office was also very clean, welcoming and I didnt feel intimidated.

Great service and repair! My second visit to Southend Auto Care. Both times, the customer service was top notch, the staff super friendly, and the repair/maintenance work on my car flawless. Seriously, what more can you ask for in an automotive repair shop?!

Service is Top Notch. Communication was a plus and service on my truck with maintenance all went well. Was my first time with Southend Auto Care and I walked away impressed. I Recommended this place. You won't be disappointed.

Great shop, we take all of our vehicles here and have recommended them to family and friends. You get a complete diagnosis of your car's issues, and Sam and the crew provide professional work at a very fair price.

This Southend car shop handles all of my cars needs with precision! They troubleshooted and executed the job making my car run better than ever before. The icing was when they called me weeks later to follow up like true professionals… thanks again Marc and Sam and your whole team for exceptional service !!!!!!!

Very professional great diagnostic team And fair prices

I got extended warranty on my car, and my thermostat wasn't working right, but when I can to the dealership, they said everything works correctly and didn't want to fix anything, but when I came to southend they were able to see the problem and helped me. The customer service and professionalism is on top!

Thieves tried to steal my catalytic convertor but they did not get it though they got it partially disconnnected and they were able to salvage the part and get me back up and running in one day AND at a reasonable rate. Have used them for years and they are my GO TO place. Recommend without reservation.