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5

5

We broke down mid-day with no clue what happened but they were able to send us on our way within a few hours. The ignition coil had melted and we fully expected to be there for the day, when we got there though they were so kind and the whole place had a great atmosphere. They pushed us to the front and didnt give us any hassle. Truly made the expierence way less inconvenient than it already was!

5

Great customer service and repairs! Sam at the front desk is always very friendly, accommodating and knowledgable, and Trevor in the shop is second to none. I highly recommend South End Auto Care!

We really try to do all the things you experienced. It's good to hear from you that it's happening. Thank you very much for letting us know. We appreciate your trust in us servicing your Mercedes vehicles. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Went in for a vehicle inspection and was taken care of promptly.

Good that every thing worked out quickly. We very much appreciate you letting us know. Your Ford Explorer will hopefully be good for you for a long time. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

My experience was GREAT. I was helped by Sam, who was very helpful and knowledgeable. I greatly appreciate the service I received at Southend Auto Repair.

Thank you for coming back. The engine repairs on your Chevrolet Malibu should be the end of that problem. I'm glad you experience was great! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Appreciated! Thank you .. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

This is the only place I bring my hummer in for repairs & maintenance. They're thorough, Honest & do everything they can to get your car repaired quickly. I appreciate their direct communication & politeness. 5 Stars 🌟 🌟 🌟 🌟 🌟

5

Their tech's know their business, I've seen one tech repair three vehicles in one day! Nice clean shop. Counter guy was real nice.

5

Since moving to Tacoma, my partner and I needed a new auto shop and went to Southend Auto Care a couple weeks ago for routine maintenance on our 2017 Chevy Volt (it's a plug-in hybrid) because they already have great reviews on Yelp. I sent a request via their website and they scheduled my quickly for the next week. I checked in on time and the service was great. I had no idea if the car even needed any maintenance and they were honest and fast. Trevor was the technician who is apparently extremely knowledgeable with hybrid cars so I'm glad we found this shop. They worked quickly and provided a printout of diagnostics to show if anything would be needed in the near future. They also vacuumed the front floors for free which was a nice surprise because I needed to do that for some time. Very professional, friendly and great service all around!

5

They're super personable and decently priced. Very good honest workers here. Thanks guys!

Thanks so much! It was good meeting you. Hope we can do even better to earn your "5- Star" rating next time. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care

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