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5

I’ve been bringing my Honda Civic(s) to Southend for the last 7+ years and wouldn’t go anywhere else. Mark and Sam are always professional, knowledgeable, honest, and upfront about the repairs/maintenance my car needs. They have also been very accurate about estimating costs and the amount of time the work will take; and I’ve always been notified of any unforeseen costs prior to being charged. Also, they are always willing to take the extra time to explain how and why particular work needs to be done, and do so in a way that is understandable and aboveboard. I always leave feeling like all my questions have been answered. Their pricing is reasonable, especially considering the high quality work. All of the repairs/maintenance work is done right the first time, and I’ve never been left with any unresolved issues- they get it done right the first time, in a timely fashion. Overall, I would highly recommend Southend for any type of work that they offer. The people that work there are genuine, kind, and definitely know their stuff!

5

On Memorial Day I was stranded on I-5 because my alternator broke down. The employee (on his day off) not only opened the shop up to take my car, he offered me a ride to the shop.

5

I've taken our vehicles here for 30 years. They are truthfull, honest, fair and highly reliable.

5

My Volvo always seems to be tighter and smoother running, even after an oil change. Strange! But it is the confidence I place in South End’s mechanics. Mark’s shop is run as professionally as you can get in our times. A 30-year-long. Customer.

5

One of the best if not the best shops I’ve been to. Friendly, helpful, and honest. They will tell you what needs to be done and what can wait. Saving you money down the line by not having to change something too early. Very knowledgeable and tried to do their best to keep money in my pocket. Highly recommended.

5

Staff is super friendly and they explain everything. Oil change is why I went in. Prices are the best anywhere around. They have a military discount. Vacuumed my Jeep when done. I really like this shop and will do my oil changes here. I highly recommend them. David Srein

5

Everyone there is friendly and professional. The price quoted for the service I scheduled is the one I paid after completion, no surprises. Their shuttle option allowed me to wait at home while my car was serviced. They made taking car of my car quick and easy. Thank you!

5

Sam at the front counter was amazing. My car started having problems on the way to the airport and he fit me in and got me back on the road in no time. Super friendly. Highly recommend.

5

Came here to get my alternator replaced. I called ahead of time, scheduled an appointment and the part was ordered ahead of time for me. I was given an estimated time frame and they honored that. Will definitely be a returning customer.

5

Well nobody ever wants to go to the auto shop with car problems but I had to. My AC stopped working and the problem was much bigger than anticipated. Sam was the employee helping me, he was very friendly and and felt bad that he had to keep calling me with bad news. His professionalism and empathy definitely helped soften the blow on the repairs. With good customer service and professional work how can you not give a good rating?

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