If you believe our service deserves a 5 star review,
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5

Great service! Honest and thorough communication, I haven't even got my car back this time around yet :) and STILL each time my experience with Southend is peaceful. I just know I'm in good hands. Tell everyone about this shop, I am!

Thank you so much! We appreciate it greatly. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

The folks at Southend Auto Care are absolutely fantastic. They truly care about what they do. Their commitment to their customers and level of service is par none. They are always willing to take time to explain things and make sure you understand exactly what is going on. They never over charge and they always over deliver. I have been completely happy with the work they have done and to top it off they always follow up to make sure everything is still going well. Southend Auto Care is the only place I take my vehicles.

Cole, Good to see you again, and thank you so much for the great words. We do try hard to make things easier for you, and I'm happy it's working for you! Sincerely, Mark Hanson, owner

- Southend Auto Care
5

I brought my 1963 Ford Falcon in to have a transmission leak and a water leak fixed. Southend Auto went out of their way to insure that I was informed of all of the situations that came up do to the age of my Falcon. They kept the car inside while they had it, They worked with me to find the right parts for the car, including making phone calls to antice car part companies to insure the right replacement parts offered met the correct specs. When I picked up the car Mike walked me through all the work that had been done and we did a visual inspection. They did an exceptional job.

5

Been going to Southend for over 20 years. Great service, they always make it right.

David, thanks so much! It was good seeing you again. Take Care Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

A little more expensive but you definitely get great quality! And the customer service is superb!

Alisheia, thank you so much for your appreciation. I'm glad we could keep your Honda in top condition!..Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Southend Auto Care's 24 months or 24,000 miles warranty on repairs is for real -- and I'm really impressed. I brought my VUE in to Southend Auto Care to have the timing belt replaced last year (2017) and noticed an oil leak this summer (2018). The gasket had failed which caused the oil leak. I never thought about the warranty on a repair before, and I assumed every shop was at most 90 days. Wrong! Southend's warranty is 24 months or 24,000 miles and they mean it! They replaced the gasket at no charge -- a year later and without question. Parts can fail and to know a business will stand behind their repair -- parts and labor for 24 months/24,000 miles is an incredible value, especially for expensive repairs. They've earned my trust and my business -- and it doesn't hurt that they're nice guys too.

Jacki, We're glad to help. I'm glad you don't have to worry about whether a warranty should take care of a defective part (which it should) here. Thank you for your many kind words. Have a great weekend! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I had a bit of a problem with an appointment for a regular service. I spoke with Mark and he listened well and rectified the situation quickly. The car is running well and we still think this is the best auto care shop in the south sound.

5

They are always helpful and efficient in diagnosing and fixing any issues we have. Thanks, Southend Auto Care!

Aaron...you are appreciated much. Thank you very much for your kind words. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I’ve had two great experiences with Southend. I take my 1992 Cadillac there and Mike and Sam have helped keep it running well. I would recommend them because they are very straightforward, trustworthy, and they do quality work.

Peter, your great experience here is what we hope & work for every time. Thanks so much for letting us know how we're doing. Sincerely, Mark Hanson, owner, Southend Auto Care

- Southend Auto Care
5

Great costumer service, and very honest . They fixed my brother's van and they did a great job . Very knowledgeable and always have had a great attitude. Would not trust any other auto shop with our vehicles . The ABSOLUTE BEST , they are honest and reliable . As we took my husband's truck in and we actually received a reliable honest inspection , instead of the bogus inspection from a different auto shop. Suggesting thousands of dollars worth of work .

Dee, I'm happy we could solve your car issues, and very much appreciate you letting your brother know about us also. Thanks so much! Sincerely Mark Hanson, owner Southend Auto Care

- Southend Auto Care

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