The staff was very nice and friendly. The service wasn’t fast I was there nearly 2 hours but it’s only because of the fact they were short staffed. Due to covid19, I can understand this. When reading reviews prior to this experience, a lot of people noted fast and friendly service. They did do a good job and I’m sure the service would have been faster if we weren’t in the pandemic that we are in. I wouldn’t have even scheduled this service but I still have to work and my car needed it. With that being said, I would highly recommend them still because they were knowledgeable and friendly. They apologized for the delay and kept me informed on my cars status. I appreciated that. I give them five stars!!!
Ashleigh, thanks so much for your patience, and understanding in these times of trying our best with less resources. I'm glad we could get you in on such short notice. It was great to meet you. Please reach out if you ever have a question or concern. Sincerely, Mark Hanson, owner Southend Auto Care
- Southend Auto Care