Federal Way Auto Repair

This place rocks. I’ve been taking my 2011 Toyota Sienna here for a couple of years, but have also brought my car to the local chain mechanic business for cheap basic oil changes. The difference in service is mind blowing. The big national chain spends the day taking pictures of your aging cars’ undercarriage, mapping out any residual fluid as a badly needed repair spots. During my last oil change I was quoted considerably more than my little Toyota is worth to fix ten different “issues.” One was brake wear, and needing new front brakes, which was valid. Many of which were associated with leaking oil, which I had seen no evidence of in my driveway and a myriad of other cv joint, differential, suspension related normal wear and tear. For peace of mind I brought it to Southend Auto just for an inspection and to properly address the oil issue. They were able to identify that it was a faulty tapered drain plug that was no longer keeping the oil properly in the pan, they re-threaded the drain mast, and put a factory plug in to solve the problem. They also agreed that the brakes were in need of changing. Everything else was great according to them. No other issues. To have mechanics that you can trust to properly diagnose issues that NEED to be fixed instead of finding issues that they COULD fix is not something to take for granted. Mark, Sam, Rich and whoever else is on the Southend Auto team, thank you very much for your outstanding service!

I had a fantastic experience here. My truck would not start and I had it towed into the shop. I spoke with Mark on the phone who was accommodating, friendly, and attentive. Once arrived, Sam assisted me throughout the day with a positive, professional and friendly attitude. The team provided a shuttle which I was able to utilise and get a workout in at my gym while the truck was being fixed. I am so fortunate to have found this shop since I am not from the area. Highly recommend!

Very knowledgeable gentlemen. They fixed my cars problems within a reasonable time and handled my concerns with the utmost concern. Will definitely seek their excellent service again.

Good shop. Quick oil change. Easy to schedule and they will actually look your car over to ensure what they see is working correctly.

Southend Auto was such a pleasure to work with.Went in for some a/c work and couldn’t be happier with my experience.Mark was very accommodating and just a great guy to deal with- cannot recommend Southend Auto here in Fife enough.

Great place to do business with. They are professional in every way and are excellent mechanics.

Great place to go and get your vehicle worked on when you need advanced maintenance. You know what it's going to cost before they start repairs.

Won't take my vehicles anywhere else. Best work in the southend. They're honest, complete and thorough. They even text me every time a day or two afterwards to make sure that things are still good. This company really cares about their customers!

Enjoyed my interactions with both Sam and Mark- I'll be back!