Federal Way Auto Repair

Always great service and great work

Joeseph said he would recommend this business for service.

Henry said he liked the business because they did a good job and his vehicle is fine. He was referred to them and he gets all of his vehicles done there.

As in previous visits--I have been a Southend customer for decades--I received prompt service and experienced total satisfaction with work performed. Other customers I spoke with felt Mark's auto shop is the best. Mike, very personable and responsive to requests or questions, will do everything to see a customer is well taken care of.

Steve said he had a concern with this business during this visit. He had a 10am appointment for a 2-hour visit. It turned out to be a 5-hour appointment when he was not seen until noon. He has recommended them and will share his concerns. He has been doing business with them for a lot of years and does appreciate them.

Nick said the business was professional and had a quick turnaround time. They dropped him off at the car rental facility, which was helpful.

Arlene said she would recommend this business for service.

We had a wonderful experience at South End Auto Care! They were professional and friendly but what we liked best was their great customer service. They gave us fair quotes for parts, communicated with us in a timely manner, and gave us their full attention in the office when dropping off/picking up. I was very impressed.

Mary said they did a good job.

Steven said this business is comprised of good and friendly people. He has a friend who works at the facility and prior to his employment with this business, he and this friend worked with each other at a competitive dealership. His friend told Steven the quality of work he has been doing is better than the actual dealership they were working at before. Mike is a very nice guy and has been very honest with him about what was wrong, what was being fixed and every step of the way in-between. This business did exactly what needed to be done and accepted some additional points he stated he thought might also need to be looked at. He was very, very satisfied and happy with the service because they are a good, honest bunch of people. He would recommend anyone to go there and will return again in the future when needed.