Federal Way Auto Repair

Bev said this business is the best facility she has ever dealt with in all aspects. Their customer service excels anything she has ever experienced elsewhere. They know what they are doing, she has confidence in them, and they are professional, as well as thoughtful. She has recommended several of her friends to them and they have had the same experiences she has always had. Her son originally referred her to them and she has absolutely no complaints about them. She wishes other facilities would take lessons from this business, in order to know the right way to conduct themselves. She just visited them recently and they did not let her down. They are always both so concerned and sincere. She likes the way they do business.

Damon said he had them check out a few things and he really appreciates the price he was charged. They were also very honest about a leak that he did not have.

Christian said he was happy with the service.

Always great service and great work

Joeseph said he would recommend this business for service.

Henry said he liked the business because they did a good job and his vehicle is fine. He was referred to them and he gets all of his vehicles done there.

As in previous visits--I have been a Southend customer for decades--I received prompt service and experienced total satisfaction with work performed. Other customers I spoke with felt Mark's auto shop is the best. Mike, very personable and responsive to requests or questions, will do everything to see a customer is well taken care of.

Steve said he had a concern with this business during this visit. He had a 10am appointment for a 2-hour visit. It turned out to be a 5-hour appointment when he was not seen until noon. He has recommended them and will share his concerns. He has been doing business with them for a lot of years and does appreciate them.

Nick said the business was professional and had a quick turnaround time. They dropped him off at the car rental facility, which was helpful.

Arlene said she would recommend this business for service.