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5

Great service, great work and friendly people.

5

Justin said the experience at this business was good. He recommends this business for service.

5

Could not have been more impressed with the experience. Great service from the coffee and wifi to the loaner car. Their prices are competitive if not lower than other shops, from what my family has discovered.

5

Business is well run, good customer service, alaways advised of what needs to be done prior to and recapped after, timeline is pretty close to what was advised.

5

Matt said the repairs to his vehicle were done pretty quickly and the price was decent.

5

Erin said everybody at this business was really nice. They told her what was wrong with her vehicle and she would recommend them for service.

5

Michael said this business was great. There were no high pressured sales. They got him in and out in half of the time they had originally promised.

5

Today I took my '09 Subaru to Southend for routine maintenance. I mistakenly came in an hour late because I hadn't paid attention to the time of the appointment. The crew was so gracious about it and went ahead and serviced my car in spite of my inconveniencing them. That's encouraging to an absent-minded customer like me. I have always had good and friendly service there. Last fall the guys at Southend did a brake job on my rear brakes. Recently I had to avoid an accident on I-5 when a car veered into my lane right next to me. I was amazed at how firmly the brakes held and probably prevented a multi-car collision. I remembered Southend Auto Care at that moment and I was so thankful they had suggested the brake job and the good job they did. I feel I can trust Southend to keep my Subaru in top shape for years to come. Thank you, Southend!

4

Terry said he went to the business for service and to have his air conditioning fixed. However when he left he noticed the air conditioning still wasn't working. When needed more work done he went back and told them to work on the air conditioning as well. However, they missed the air conditioning that time as well and a third time he returned with the same result.

5

Stephanie said this business was able to fix the problem in a timely manner.

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