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5

Had an oil change with minimal wait time. Lobby was clean, restroom was clean. I love the fact that they keep past records of what they've done on my cars.

Thank you for coming in, and for the great report! Good to see you again. Sincerely, Mark, owner Southend Auto Care

- Southend Auto Care
4

The labour charges seem very high. So I may have to take my car somewhere else. I am not sure they are giving a fair price on labour. They seem honest is your service needed but it cost a huge amount for the work. We have been going there for about 5 years or more but my biggest concern with the enormous labor cost. I did call around after the work and found much lower labor for the same work. So the dilemma is feel good about the service but feel the sting of their high labor prices.

Thank you for trusting us with your vehicle again. I'm glad we could get everything on the Honda working well. I hope the free loaner car made getting around easier in the mean time. Please contact me if you ever have a question or concern. We appreciate you! Wishing you a great & blessed year ahead. Sincerely, Mark, owner Southend Auto Care

- Southend Auto Care
5

Very kind, helpful, friendly. Great work done with no problems and additional touches added without having to ask

Thank you so much.. It was good to meet you. Please reach out if you ever have a question. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

They will not rip you off and they may even show you how to do things like change your headlight bulbs. Sam is a great guy.

Samantha, Thank you!.. I'm glad we could help you with that. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Mark has long operated a quality service operation that customers can trust. They give you the information straight and try to help you make informed decisions about cost and service.

Thank you! It was nice talking to you, also.. Mark

- Southend Auto Care
5

I've used them for many years. Always excellent service. Reasonable prices. We sent 2 friends here last week and they were treated well.

Thanks guys, It was great to see you again. Hope you enjoy your Mountain trip!...Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

Fast, honest and they had a loaner car.

Thanks for your loyalty, Sam. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

They are wonderful! They were honest, fast and took very good care of me!

Heather, I'm glad we were able to get your Focus back working well again. Thank you for your compliments! Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I never feel like I'm being hustled for more money, and I don't feel like they are patronizing me when they discuss what needs to be done to repair my car. I've always been treated with respect and they explain what needs to be done for safety purposes and what can wait until later if necessary.

Tamra,
Thank you for the kind words & your trust with us. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care
5

I trust Southend Auto Care...and that’s saying a lo when it comes to servicing your car!! I had to reschedule my oil change at the last minute, and they fit me back in the same day, with a smile and excellent service, as usual!! LOVE this place, and love not having the stress of wondering if you are being screwed over by your mechanic!

Holly, thank you for trusting us with your "multiple" vehicles! We appreciate you. Sincerely, Mark Hanson, owner Southend Auto Care

- Southend Auto Care

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