Federal Way Auto Repair

The labour charges seem very high. So I may have to take my car somewhere else. I am not sure they are giving a fair price on labour. They seem honest is your service needed but it cost a huge amount for the work. We have been going there for about 5 years or more but my biggest concern with the enormous labor cost. I did call around after the work and found much lower labor for the same work. So the dilemma is feel good about the service but feel the sting of their high labor prices.

Very kind, helpful, friendly. Great work done with no problems and additional touches added without having to ask

They will not rip you off and they may even show you how to do things like change your headlight bulbs. Sam is a great guy.

Mark has long operated a quality service operation that customers can trust. They give you the information straight and try to help you make informed decisions about cost and service.

I've used them for many years. Always excellent service. Reasonable prices. We sent 2 friends here last week and they were treated well.

Fast, honest and they had a loaner car.

They are wonderful! They were honest, fast and took very good care of me!

I never feel like I'm being hustled for more money, and I don't feel like they are patronizing me when they discuss what needs to be done to repair my car. I've always been treated with respect and they explain what needs to be done for safety purposes and what can wait until later if necessary.

I trust Southend Auto Care...and that’s saying a lo when it comes to servicing your car!! I had to reschedule my oil change at the last minute, and they fit me back in the same day, with a smile and excellent service, as usual!! LOVE this place, and love not having the stress of wondering if you are being screwed over by your mechanic!

Southend Auto Care treats me like family. I feel I can trust them to take good care of my car. I have never had a problem with my car after it has been serviced at Southend.