Federal Way Auto Repair

The service was prompt and staff was polite and very helpful.

Excellent service, timely and the shuttle service was very helpful. They were honest brokers and I felt confident and well taken care of the whole time. Highly recommend!!

They rose to the occasion on a challenge and did a great job. Very courteous and knowledgeable employee at the front desk, and an owner who gets involved and shows great care for the customers.

I had a great experience with Southend Auto care. I had stopped in to get an estimate on repairing a front fender that had gotten knocked loose. They were able to repair it and have me back on the road within an hour. Thanks guys.

My husband, Bob DuBos, wanted to give a big thank you to the guys at Southend Auto Care who were able to repair a loose/broken front fender well on our Avalon yesterday.

These guys are amazing, and have been for more than a decade!

The integrity of this auto shop is unmatchable! John is such a kind and nice guy to work with! They have worked on both our family vehicles multiple times, often working with warranty issues and all the results have been amazing! They are fairly priced and as I mentioned before, they are unbeatable because of the integrity and honesty from the mechanics to the logistics staff! Highly recommend! Carrie

Great customer service. Friendly and professional atmosphere. I was kept up to date about my repairs/service. I will be going back!

I took my 2012 Ford Focus to South End Auto because of a rear main seal failure that had been found when having my brakes replaced elsewhere. They performed the work I needed plus took care of a few other items for around $600 less than the previous low quote. On top of that, they loaned me a vehicle while my car was being serviced and kept me updated. Mike and the rest of the staff were friendly, polite, and easy to work with.

Wonderful service - didn’t try to fix something that wasn’t broken!