Federal Way Auto Repair

Southend Auto Care is a place you can trust, with old-fashioned values like honesty, clear communication, and customer service. They've gone above and beyond to be helpful, treating both customers and employees as investments in their future. With so many folks out there to make a quick buck and disappear, I'm very glad places like Southend Auto Care still exist.

Great service and very quick. Estimat was what I paid.

Kevin said in the past, he has always found this business to be truthful and helpful. He trusts them that they are giving him honest responses as to what may be needed on his vehicle.

I am a widow with no auto care experience. I bought a new Subaru in 2008. I consider it an investment because the longer I can drive it, the longer I can wait to have to pay for a new car. So naturally I want to take care of it. For the first seven years I took it to the dealer for maintenance because I wanted upkeep by Subaru experts. Having maintenance at the dealership was expensive, however. When I received a postcard in the mail from Southend Auto, I decided to give them a try. I was pleasantly surprised! They performed the routine maintenance I needed last spring and told me what parts would need to be replaced within a few months with an estimate for that work. I took the car back in six months for fall maintenance and the additional work that had been indicated. I appreciated the advance warning on the needed repairs so that I could prepare for the cost which I felt was reasonable for the work that was done. I need to know that I have an auto care center that appreciates my car needs and financial situation. I have that kind of confidence with Southend Auto Care. I like that they are professional and courteous and they respect my lack of knowledge about auto maintenance. I feel they will continue to take care of me and my car. My car still runs as well as it did the day I bought it! That's security for me!

Diagnosed problem with fuel system and fixed my truck on short notice.

Stephen said this business does a really good job.

Don said he is satisfied with this business.

Mike said this business had good service. The staff treated him nicely and they were polite.

Shannon said the staff at this business were very personable and they took good care of her vehicle. They went the extra mile by going over things and making recommendations without extra charges. She mentioned she feels very confident about taking her vehicle to them.

Spoke with Shila. She said this business seemed to fix her vehicle and they were great.