Federal Way Auto Repair

Always a great experience working with southend!

The guys at Southend Auto Care were great. I had my car towed here when it died on the freeway. They gave me a loaner car for a few days while they did inspections and, once they were pretty confident that the engine was shot, they told me not to bother with more testing and saved me several hundred dollars in labor. They were up front and honest about everything and extremely understanding and helpful. I honestly couldn't have asked for a better experience under the circumstances.

I was taking my BMW at the dealer all the time but there prices were going out of whack so I found out about Southend auto and so far so good,their work has been great and prices reasonable.

Service was excellent. My car was repaired in adequate time and courtesy shuttle service was provide to and from home. Highly recommend.

If you ever want to do business with a shop that has the highest integrity and honesty, who stands behind the work, or in front if it, you need not look any further. Mark the owner and the crew are very professional and charge a fair price for their service.

My Toyota Avalon has been running without egine mishaps for 23 years thanks to Southend's regular maintenance treatments and check-ups. Mark says I should have many more years of use from this deluxe "beater" because Toyota built a sturdy Avalon model in the early 1990s. --David Gilmour

Great quality service at a reasonable price. The 24 month / 24,000 mile guarantee plus a loaner car are nice. I rate Southend Auto Care at 5 stars. Mike N. Des Moines

The guys at Southend Auto Care replaced my headlight on very short notice and close to their closing time, with courtesy and smiling faces. We've always been pleased with the work they've done on our cars over the last 9+ years.

Needed a headlight replaced. They got me in on very short notice, close to closing time and took less than 15 minutes to get the headlight replaced so I could get to my destination with 2 working headlights. Reasonable charge and so hospitable. Always fresh flowers on the counter too, by the way.

I have been using Southend Auto Care now for several years. They always have been very customer service oriented. They strive to provide the best quality service at a very reasonable price. They make it a point to diagnose your problem and provide a repair. I have been very pleased with Mark Hanson's, owner, philosophy about making your experience a very rewarding one and treating you, the customer, with the highest most respect. He details with you the findings of his diagnosis and the analysis performed to correct the problem found. He is very honest and very knowledgeable in handling all auto repair problems.