Federal Way Auto Repair

Got oil changed for both my cars. One needed cleaning of rear brakes and replacement of oil filter. The other one didn't need anything else this time. In both cases, I was advised of services that will eventually be needed. This is where they add the most value, as I wish to hold on to these cars as long as possible.

I am very glad we found Southend Auto. From their willingness to reschedule my appointments, to the comfortable lobby accommodations, friendly staff, and professional service -- this place rocks! I highly recommend trusting your car needs to these folks.

We have always enjoyed our experience there, We came in today At the last minute with a dead battery, we were taken care of in less than 45 minutes and on our way, great service as usual ?

We took our 300,000 mile-old Toyota "Beater" for an oil change and given a thumbs up. Our S80 Volvo needed an oil change but we were cautioned on the condition of our coolant, which was aged and gelling. Coolant flushed and other fluids checked, now we are travelling winter roads with more confidence. Thanks to SouthEnd Auto!--David Gilmour

I have been bringing my vehicles to Southend Auto Care for a number of years. I have found the service to be excellent and very thorough. Sam at the front desk and Mark the owner are very attentive to your needs. The mechanics are superb in their knowledge of vehicles and show expertise in the work they perform. I am always satisfied when dealing with Southend Auto Care

Staff friendly and courteous. Explained things to me.

Sam and the guys are simply awesome the customer service and the quality of work is 2nd to none. They give you a more than fair price so you know they are honest. This is the only place I’ll be taking my cars. Finding a great auto repair shop is like finding your right barber. Thank guys I greatly appreciate your services. -Tate

Shoutout to Sam and everyone else here at Southend who helped fix the fuel pump on my car. Called the night my car stopped working and Sam said to bring it in the next day even though I didn't have an appointment which was great as I have to use my car throughout the day for work and they got it fixed by the next day. Super fast and really good service which in my experience is hard to come by. I felt like I could trust Sam and the business to not screw me over. Definitely feel confident to come back here again in the future if/when my car has a problem.

If I could give them 10 stars I would. Sam, Mark, and his team did an amazing job helping my Mustang get back on the road. Without them I would of easily spent thousands on repairs. Great customer service and accurate diagnosis, worth every penny. One of the things that “wowed” me is that there was always someone picking up the phone after the first ring. Most places leave you hanging or sends you to VM. I really appreciated this. I have family and friends in the area and will not hesitate to recommend Southend Auto Care.

Finding a mechanic you can trust can be hard. Finding one that can also take care of imported cars is even harder. We are so glad we found Southend! They took good care of our car and us including providing a shuttle and keeping us informed each step of the way as they worked on our car. Thank you Mark, Sam, and the mechanics that worked on our car!