Federal Way Auto Repair

We head a great experience with Southend Auto-care! They definitely deserve 5 stars ⭐️ Very professional, and honest. They told us exactly what was causing an issue and fixed it promptly!!! Will definitely recommend this shop to anyone who wants their car to be in great hands.

5 Stars all around! Honest mechanics are hard to come by & these people were absolutely wonderful

I took my Expedition in to get it looked at because CarMax’s shop was booked for awhile, and they were really quick to diagnose the issue and give me an estimate after reaching out to the extended warranty company. Sam was really helpful along the entire process and explained each step thoroughly, and their mechanics worked on the vehicle fairly quickly considering the job my SUV needed. The owner even followed up to ensure the work was done well. I’ll definitely use them again.

*edit after reply* I use to be a delivery driver taking parts here, I've always had good experiences with them. I live locally and always want to support local shops, if I can't do it with my dollar yet, I'll do it with a review.

I've taken several of our cars to Southend Auto and am always really pleased with the service. The staff is friendly, respectful and very knowledgeable. The work they do is professional and I know I can trust whatever they do for us. They give an honest assessment and don't try to come up with repairs that aren't necessary. They will go the extra mile to make sure we are satisfied. I've lived in Federal Way for over 20 years and have tried several different shops around town. I was never happy with the work done or how I was treated as a customer. Trust is the most important thing when we've needed work done and the only shop I trust is Southend Auto.

Went for normal service requested for a check on my starter and they did a good job