If you believe our service deserves a 5 star review, we would very much appreciate you taking a few minutes to review us on Google.
Quality service, quick turn around, good value.
Top notch pros. Great communication. These are the guys you want caring for your cars.
My car broke down on I-5 not far from the Southend Auto Care shop so I had it towed there out of convenience, though I live in Seattle. They were incredibly friendly, helpful and understanding. They offered me a loaner car for a very minimal fee. They came to the conclusion that my engine was most likely dead. They said that they could run some diagnostics on it to find out for sure but, unlike my experience with other shops, they advised against it. They said that it would just be a waste of money. I managed to sell the car to someone who was going to replace the engine (who said that they were right about it being beyond help once he took it apart) and they helped us get it onto the trailer when he came to pick it up. Overall they were just really pleasant to deal with and very accomodating. Though I can't speak to their repair work because I didn't end up needing it, if they are half as good with repairs as they are with customer care and service I would be happy to trust them with my future vehicles.
Always helpful and very thorough!
I was very satisfied with the process how the service was provided. It was timely and on time. I especially liked how phone and online communication was maintained throughout the process, providing pictures of the area and verbal explanation of what needed to be done. I will highly recommended to others. Thank you for services.
Always greeted with a smile and hand shake, our visit was great. They took care of the problem with my son's car, let us know of things we should take a look at for our next visit and we were on the way.
Thank you for being there when we need you!
These guys are simply fantastic to work with! They know what they are doing, complete the job quickly and do not over charge for services.
Always a great experience working with southend!
The guys at Southend Auto Care were great. I had my car towed here when it died on the freeway. They gave me a loaner car for a few days while they did inspections and, once they were pretty confident that the engine was shot, they told me not to bother with more testing and saved me several hundred dollars in labor. They were up front and honest about everything and extremely understanding and helpful. I honestly couldn't have asked for a better experience under the circumstances.
Service was excellent. My car was repaired in adequate time and courtesy shuttle service was provide to and from home. Highly recommend.