If you believe our service deserves a 5 star review, we would very much appreciate you taking a few minutes to review us on Google.
They will not rip you off and they may even show you how to do things like change your headlight bulbs. Sam is a great guy.
Fast, honest and they had a loaner car.
They are wonderful! They were honest, fast and took very good care of me!
Great service! Honest and thorough communication, I haven't even got my car back this time around yet :) and STILL each time my experience with Southend is peaceful. I just know I'm in good hands. Tell everyone about this shop, I am!
The folks at South End Auto Care are absolutely fantastic. They truly care about what they do. Their commitment to their customers and level of service is par none. They are always willing to take time to explain things and make sure you understand exactly what is going on. They never over charge and they always over deliver. I have been completely happy with the work they have done and to top it off they always follow up to make sure everything is still going well. South End Auto Care is the only place I take my vehicles.
I brought my 1963 Ford Falcon in to have a transmission leak and a water leak fixed. Southend Auto went out of their way to insure that I was informed of all of the situations that came up do to the age of my Falcon. They kept the car inside while they had it, They worked with me to find the right parts for the car, including making phone calls to antice car part companies to insure the right replacement parts offered met the correct specs. When I picked up the car Mike walked me through all the work that had been done and we did a visual inspection. They did an exceptional job.
Been going to Southend for over 20 years. Great service, they always make it right.
A little more expensive but you definitely get great quality! And the customer service is superb!
Southend Auto Care's 24 months or 24,000 miles warranty on repairs is for real -- and I'm really impressed. I brought my VUE in to Southend Auto Care to have the timing belt replaced last year (2017) and noticed an oil leak this summer (2018). The gasket had failed which caused the oil leak. I never thought about the warranty on a repair before, and I assumed every shop was at most 90 days. Wrong! Southend's warranty is 24 months or 24,000 miles and they mean it! They replaced the gasket at no charge -- a year later and without question. Parts can fail and to know a business will stand behind their repair -- parts and labor for 24 months/24,000 miles is an incredible value, especially for expensive repairs. They've earned my trust and my business -- and it doesn't hurt that they're nice guys too.
I had a bit of a problem with an appointment for a regular service. I spoke with Mark and he listened well and rectified the situation quickly. The car is running well and we still think this is the best auto care shop in the south sound.