If you believe our service deserves a 5 star review, we would very much appreciate you taking a few minutes to review us on Google.
Beyond impressed with the guys at Southend. Great, fast, and friendly customer service.
It was good to meet you! We appreciate you coming in and trusting us with your Subaru Crosstrek maintenance services. Please reach out if you ever have a question or concern. Sincerely, Mark Hanson, owner Southend Auto Care
They serviced my Honda Civic. Friendly and reliable service. Fair pricing. Easy location. I will use them again in the future.
Thanks so much. We really appreciate it! See you next time. Sincerely, Mark Hanson, owner Southend Auto Care
Great place, they explain everything good, prices good
Good to hear, so thank you much! We really do try to explain things. Sure appreciate you sharing your experience. Take care, Sincerely, Mark Hanson, owner Southend Auto Care
Great service here, found my rear brakes were almost gone and were very quick about fixing them for me. Will be back for more maintenance soon!
Good to hear! Much appreciated always. Glad to help you keep your brakes working well. Nice to meet you. Sincerely, Mark Hanson, owner Southend Auto Care
Great place and friendly and honest
We love those old Hondas! Your 1990 Prelude is nice. Thank you for bringing it in for the electrical repairs. Good talking, too! Sincerely, Mark Hanson, owner Southend Auto Care
I brought my 2007 BMW in for oil leaks and tappet noises. They took care of these and I later took it in for water pump replacement. I have had several issues that mechanic Trevor took care of. Will continue to use their services.
Thank you so much for letting us know how your experience was. The oil leaks and noises in your BMW X5 were quite a job, and I'm glad we could help you get everything working well agian. We much appreciate your trust in us with your vehicle. Sincerely, Mark Hanson, owner Southend Auto Care
I've been doing business with Southend for 30 years. I keep coming back because they are honest and they have integrity. Mark once told me to take the large amount of repair money and put it down on a newer car. Who does that? As a single woman I can count on truthful analysis of the problem of my car and a fair price.
Best customer service I've ever had! I appreciate how Sam took the time to explain everything to me and how fast they got the work done. Thank you again!
So glad I found these guys. Had a leaking transmission. They quickly diagnosed the problem and gave me solid advice on the best course of action. They did the repair with technical skill and professionalism and saved me a ton compared to the dealer. Thanks!
Your BMW Z4 transmission should be working well for some time; thank you for letting us know how it went, and for bringing it in. Sincerely, Mark Hanson, owner Southend Auto Care
Excellent work on both my girlfriend's car and mine. Took my Challenger in for a simple brake/clutch fluid flush and a general diagnostic and hers for strange noises coming from the wheels. The guys on the phone and in person were very professional and helped out a lot. Even looked at some aftermarket parts I asked them to specifically inspect for proper function. Had the car back in just a few hours. Really like the email system they use for what they find during the inspection and the clarity they used at the end when going over what they found. Will definitely be bringing my car there when needed.
Good to hear all that. We certainly try to be timely with good communication. Thank you for coming in with both cars for the service work. Good to meet you. Sincerely, Mark Hanson, owner Southend Auto Care