Reviews

  • 5 South End Auto Care

    Quality service, quick turn around, good value.

    Jesse, great to see you again & keep your Acura in healthy condition. Thank you. Sincerely, Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    Top notch pros. Great communication. These are the guys you want caring for your cars.

    Ulrich, thanks for letting us know how we're doing. We really appreciate you. Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    My car broke down on I-5 not far from the Southend Auto Care shop so I had it towed there out of convenience, though I live in Seattle. They were incredibly friendly, helpful and understanding. They offered me a loaner car for a very minimal fee. They came to the conclusion that my engine was most likely dead. They said that they could run some diagnostics on it to find out for sure but, unlike my experience with other shops, they advised against it. They said that it would just be a waste of money. I managed to sell the car to someone who was going to replace the engine (who said that they were right about it being beyond help once he took it apart) and they helped us get it onto the trailer when he came to pick it up. Overall they were just really pleasant to deal with and very accomodating. Though I can't speak to their repair work because I didn't end up needing it, if they are half as good with repairs as they are with customer care and service I would be happy to trust them with my future vehicles.

  • 5 South End Auto Care

    Always helpful and very thorough!

    Lisa, thank you for coming the past few years. Sincerely, Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    I was very satisfied with the process how the service was provided. It was timely and on time. I especially liked how phone and online communication was maintained throughout the process, providing pictures of the area and verbal explanation of what needed to be done. I will highly recommended to others. Thank you for services.

    Milton, thank you for kind words; we really try to do those things you appreciate. It was great to meet you. Sincerely, Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    Always greeted with a smile and hand shake, our visit was great. They took care of the problem with my son's car, let us know of things we should take a look at for our next visit and we were on the way. Thank you for being there when we need you!

    Tom, thanks for coming in again and for your kind words. Always good to see you and keep your family's cars on the road. Sincerely, Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    These guys are simply fantastic to work with! They know what they are doing, complete the job quickly and do not over charge for services.

  • 5 South End Auto Care

    Always a great experience working with southend!

    Thank you so much, John. We always appreciate your trust. Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    The guys at Southend Auto Care were great. I had my car towed here when it died on the freeway. They gave me a loaner car for a few days while they did inspections and, once they were pretty confident that the engine was shot, they told me not to bother with more testing and saved me several hundred dollars in labor. They were up front and honest about everything and extremely understanding and helpful. I honestly couldn't have asked for a better experience under the circumstances.

    Ben, we appreciate your kind words about our communication. That's very important to us. Mark Hanson, owner - South End Auto Care
  • 5 South End Auto Care

    Service was excellent. My car was repaired in adequate time and courtesy shuttle service was provide to and from home. Highly recommend.

    I'm so glad we could help you out. See you next time. Sincerely, Mark Hanson, owner - South End Auto Care
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